Professional Development – Page 3

Video Category

mentorship, leadership, change management, marketing, business development, career management, professionalism, legal services, communication, social media

Coding for Lawyers - Episode 51

Coding for Lawyers – Episode 51

Qualifies for 7 CPD minutes, all of which qualify for Ethics. Computer programming by lawyers may seem an odd combination, but the principles of coding are actually very similar to how lawyers work. In this episode of Bite Size CPD, Craig Zawada explains how understanding a few coding concepts can improve a lawyer's skills.

Beyond The Telephone - Episode 49

Beyond The Telephone – Episode 49

Qualifies for 7 CPD minutes, all of which qualify for Ethics. The telephone has had a pretty good run, but more and more, calls are handled through apps. These alternatives offer some advantages, but also introduce risks. We discuss them in this episode of Bite Size CPD.

The Value of Practice Advisors - Episode 47

The Value of Practice Advisors – Episode 47

Qualifies for 7 CPD minutes, all of which qualify for Ethics. The Law Society isn’t just about discipline. It has plenty of resources available to help lawyers improve their practices and learn from experienced practitioners. This episode of Bite Size CPD talks about one of those options, the Practice Advisor program.

What Is Your Culture? - Episode 45

What Is Your Culture? – Episode 45

Qualifies for 8 CPD minutes. Every law firm has a culture, but great leaders examine it and how it fits with the office’s goals and needs. This episode looks at culture and how it must align with a firm’s values and objectives.

How To Discover What Clients Want - Episode 44

How To Discover What Clients Want – Episode 44

Qualifies for 6 CPD minutes, all of which qualify for Ethics. Figuring out what clients want and need from their lawyers is one of the toughest things to learn but essential to practice success. In this episode of Bite Size CPD, we look at some customer research tools which can help find the questions clients are asking.

The Underutilized Power of Voice - Episode 43

The Underutilized Power of Voice – Episode 43

Qualifies for 6 CPD minutes, all of which qualify for Ethics. There just isn’t a substitute for actually talking to people in some cases, despite the many forms of communication available today. Craig Zawada, Q.C. talks about talking and its advantages in this episode of Bite Size CPD.

The Problems with Artificial Intelligence - Episode 40

The Problems with Artificial Intelligence – Episode 40

Qualifies for 9 CPD minutes, all of which qualify for Ethics. Will artificial intelligence replace lawyers, or is it merely a tool which legal providers can use to improve service? There are many issues, ranging from a lawyer's duty to understand the technology into the problems AI creates in the legal system. Craig Zawada, Q.C. reviews some of ...

Designing an Office for Mental Wellness Part 2 - Episode 39

Designing an Office for Mental Wellness Part 2 – Episode 39

Qualifies for 7 CPD minutes. In Episode 38, we laid out the case for structuring a law office in a way that enhances mental wellness. This time around, we look at specific steps you can take to achieve this goal.

Designing an Office for Mental Wellness Part 1 - Episode 38

Designing an Office for Mental Wellness Part 1 – Episode 38

Qualifies for 7 CPD minutes. Although mental wellness is one of the biggest issues facing lawyers, it can’t be solved alone. Offices need to keep wellness design top of mind, and in the first of a two part series, Craig Zawada, Q.C. talks about core principles.

Tech Competence -Episode 37

Tech Competence -Episode 37

Qualifies for 7 CPD minutes, all of which qualify for Ethics. Lawyer competence is a moving target, and there is a relatively new addition to the requirements lawyers must meet. It's technological competence, and in this episode of Bite Size CPD, we look at this new duty in the Saskatchewan Code of Professional Conduct.

Cultural Competency - Episode 36

Cultural Competency – Episode 36

Qualifies for 8 CPD minutes, all of which qualify for Ethics. Handling cultural differences with respect and authenticity is a competency like anything else, and can be enhanced. Craig Zawada, Q.C. introduces the benefits of understanding different backgrounds in this episode of Bite Size CPD.

The Importance of Empathy - Episode 34

The Importance of Empathy – Episode 34

Qualifies for 7 CPD minutes, all of which qualify for Ethics. There's a skill which sets great lawyers apart from the merely competent. That skill is empathy, and in this episode of Bite Size CPD, Craig Zawada, Q.C. discusses this crucial element of a successful practice.

The Abstract World of Digital Assets - Episode 26

The Abstract World of Digital Assets – Episode 26

Qualifies for 8 CPD minutes, all of which qualify for Ethics. Assets we can't touch - account records, cryptocurrencies, even social media information - create challenges for lawyers handling client property. Some are even beyond the control of the legal system. In this episode of Bite Size CPD, we discuss those issues and how lawyers should ...

Getting Your Website Noticed - Episode 25

Getting Your Website Noticed – Episode 25

Qualifies for 9 CPD minutes. If nobody sees a website, does it exist? Philosophical riddles aside, there are some simple things you can apply to your website to increase traffic. In this episode of Bite Size CPD, Craig Zawada, Q.C. discusses a few search engine optimization tips.

Virtual Assistants & Bots - Episode 24

Virtual Assistants & Bots – Episode 24

Qualifies for 8 CPD minutes, all of which qualify for Ethics. Technology that was once only available to mega-businesses can now be easily applied by any law firm. Virtual assistants and A.I.-driven bots are examples. In this episode of Bite Size CPD, Craig Zawada, Q.C. discusses how virtual assistants can enhance a practice.

Delegation - Episode 23

Delegation – Episode 23

Qualifies for 6 CPD minutes, all of which qualify for Ethics. New Year's often brings a focus on habits we can develop for the future. Delegation is one superpower that efficient lawyers apply to help their clients, finances and even mental health. In this episode of Bite Size CPD, Craig Zawada, Q.C. talks about how to improve your delegation game.

Customer Relationship Management for Lawyers - Episode 18

Customer Relationship Management for Lawyers – Episode 18

Qualifies for 7 CPD minutes, all of which qualify for Ethics. Not only does good client relationship management lead to happier customers, it reduces complaints and negligence claims. This week's Bite Size CPD explains some of the basics of this core lawyer competency.

Starting Your Client Relationship Right - Episode 16

Starting Your Client Relationship Right – Episode 16

Qualifies for 8 CPD minutes, all of which qualify for Ethics. It's exciting to land a new client, but you can help your future self by employing good intake policies. Craig Zawada, Q.C. discusses a few of the important details, including retainer agreements, in this edition of Bite Size CPD.

Upgrading Your Client Experience - Episode 14

Upgrading Your Client Experience – Episode 14

Qualifies for 9 CPD minutes, all of which qualify for Ethics. There isn't a more effective marketing technique for lawyers than word of mouth, but how do you get your clients to actively promote you? In this episode of Bite Size CPD, Craig Zawada, Q.C. explores the power of the Wow! experience.

Design Thinking for Lawyers - Episode 12

Design Thinking for Lawyers – Episode 12

Qualifies for 7 CPD minutes, all of which qualify for Ethics. The job of a lawyer is to solve problems. Design thinking is a powerful tool for finding solutions to tough challenges. In this episode of Bite Size CPD, Craig Zawada, Q.C. explains the process.

Unique Selling Proposition - Episode 10

Unique Selling Proposition – Episode 10

Qualifies for 6 CPD minutes. It's an unappreciated reality, but clients need reasons to choose you over the competition. This episode of Bite Size CPD delves into the importance of distinguishing your practice from the ordinary.

Marketing - Episode 4

Marketing – Episode 4

Qualifies for 9 CPD minutes. Marketing is crucial for a successful law practice. In this episode of Bite Size CPD, Craig Zawada, Q.C. discusses one of the key foundations of marketing: building your brand. Consistent branding helps develop new clients and support existing customers.

Ergonomics - Episode 6

Ergonomics – Episode 6

Qualifies for 7 CPD minutes. A big part of success as a lawyer is taking care of your body so you can enjoy a long career. In this episode of Bite Size CPD, Craig Zawada, Q.C. discusses ergonomics, including tips to ensure your work environment is safe and productive.

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