Practice Management – Page 5

Video Category

office management, client management, practice management, accounting, fraud prevention, security, cybersecurity, information management, confidentiality, privacy, law society requirements, legal services

The Problems with Artificial Intelligence - Episode 40

The Problems with Artificial Intelligence – Episode 40

Qualifies for 9 CPD minutes, all of which qualify for Ethics. Will artificial intelligence replace lawyers, or is it merely a tool which legal providers can use to improve service? There are many issues, ranging from a lawyer's duty to understand the technology into the problems AI creates in the legal system. Craig Zawada, Q.C. reviews some of ...

Designing an Office for Mental Wellness Part 2 - Episode 39

Designing an Office for Mental Wellness Part 2 – Episode 39

Qualifies for 7 CPD minutes. In Episode 38, we laid out the case for structuring a law office in a way that enhances mental wellness. This time around, we look at specific steps you can take to achieve this goal.

Designing an Office for Mental Wellness Part 1 - Episode 38

Designing an Office for Mental Wellness Part 1 – Episode 38

Qualifies for 7 CPD minutes. Although mental wellness is one of the biggest issues facing lawyers, it can’t be solved alone. Offices need to keep wellness design top of mind, and in the first of a two part series, Craig Zawada, Q.C. talks about core principles.

Tech Competence -Episode 37

Tech Competence -Episode 37

Qualifies for 7 CPD minutes, all of which qualify for Ethics. Lawyer competence is a moving target, and there is a relatively new addition to the requirements lawyers must meet. It's technological competence, and in this episode of Bite Size CPD, we look at this new duty in the Saskatchewan Code of Professional Conduct.

Cultural Competency - Episode 36

Cultural Competency – Episode 36

Qualifies for 8 CPD minutes, all of which qualify for Ethics. Handling cultural differences with respect and authenticity is a competency like anything else, and can be enhanced. Craig Zawada, Q.C. introduces the benefits of understanding different backgrounds in this episode of Bite Size CPD.

Stupid Password Practices - Episode 35

Stupid Password Practices – Episode 35

Qualifies for 7 CPD minutes, all of which qualify for Ethics. Even smart people sometimes do, well, less than smart things. Bad password usage is an example. This episode of Bite Size CPD highlights some password practices you really shouldn't be doing.

The Importance of Empathy - Episode 34

The Importance of Empathy – Episode 34

Qualifies for 7 CPD minutes, all of which qualify for Ethics. There's a skill which sets great lawyers apart from the merely competent. That skill is empathy, and in this episode of Bite Size CPD, Craig Zawada, Q.C. discusses this crucial element of a successful practice.

Password Haystacks - Episode 33

Password Haystacks – Episode 33

Qualifies for 9 CPD minutes, all of which qualify for Ethics. The best passwords are long and random, but they are hard to remember. Password managers are a solution, but in this episode of Bite Size CPD, Craig Zawada, Q.C. considers a way to help you remember hard to crack passwords.

VPN's Part 2 - Episode 32

VPN’s Part 2 – Episode 32

Qualifies for 9 CPD minutes, all of which qualify for Ethics. In the last episode, we reviewed the advantages of Virtual Private Networks, and why they are important for any kind of remote access. This time, we'll discuss ways of implementing your own VPN, or subscribing to a commercial service, to obtain protection.

VPN's Part 1 - Episode 31

VPN’s Part 1 – Episode 31

Qualifies for 7 CPD minutes, all of which qualify for Ethics. Virtual Private Networks, or VPN's, are being used more and more, but they still might be underused. In the first of two videos, Craig Zawada, Q.C. covers a few cases where VPN's are necessary to guard confidentiality.

Don't Choose The Wrong Platform - Episode 30

Don’t Choose The Wrong Platform – Episode 30

Qualifies for 9 CPD minutes, all of which qualify for Ethics. Standard formats and platforms make it much easier to share data and use different computer systems. Choosing the wrong one, on the other hand, can put you in a tough spot. In this episode of Bite Size CPD, Craig Zawada, Q.C. discusses things to consider when picking new software and ...

Recovering From Ransomware - Episode 29

Recovering From Ransomware – Episode 29

Qualifies for 8 CPD minutes, all of which qualify for Ethics. You never want it to happen, but despite best efforts, anyone can still be hit by a ransomware attack. The options aren't great, but in this episode we review some things you can do to maximize your recovery chances.

Controlling Your Cookie Consumption - Episode 28

Controlling Your Cookie Consumption – Episode 28

Qualifies for 8 CPD minutes, all of which qualify for Ethics. In the last episode, we reviewed how cookies work while browsing, and how they impact confidentiality. This time around we look at ways to maximize your privacy while accessing the web.

Should Lawyers Fear Cookies? - Episode 27

Should Lawyers Fear Cookies? – Episode 27

Qualifies for 9 CPD minutes, all of which qualify for Ethics. The tools of Big Data can compile and analyze surprisingly intimate details about us and our work. These often depend on simple tools like cookies and supercookies. In the first of a two part series, Craig Zawada, Q.C. discusses these tools and whether lawyers should be concerned.

The Abstract World of Digital Assets - Episode 26

The Abstract World of Digital Assets – Episode 26

Qualifies for 8 CPD minutes, all of which qualify for Ethics. Assets we can't touch - account records, cryptocurrencies, even social media information - create challenges for lawyers handling client property. Some are even beyond the control of the legal system. In this episode of Bite Size CPD, we discuss those issues and how lawyers should ...

Virtual Assistants & Bots - Episode 24

Virtual Assistants & Bots – Episode 24

Qualifies for 8 CPD minutes, all of which qualify for Ethics. Technology that was once only available to mega-businesses can now be easily applied by any law firm. Virtual assistants and A.I.-driven bots are examples. In this episode of Bite Size CPD, Craig Zawada, Q.C. discusses how virtual assistants can enhance a practice.

Delegation - Episode 23

Delegation – Episode 23

Qualifies for 6 CPD minutes, all of which qualify for Ethics. New Year's often brings a focus on habits we can develop for the future. Delegation is one superpower that efficient lawyers apply to help their clients, finances and even mental health. In this episode of Bite Size CPD, Craig Zawada, Q.C. talks about how to improve your delegation game.

Other Cloud Products - Episode 22

Other Cloud Products – Episode 22

Qualifies for 7 CPD minutes, all of which qualify for Ethics. In the final instalment of our review of popular cloud solutions, Craig Zawada, Q.C. covers a couple more products of interest to lawyers.

Using the Cloud with Microsoft OneDrive - Episode 21

Using the Cloud with Microsoft OneDrive – Episode 21

Qualifies for 7 CPD minutes, all of which qualify for Ethics. In this edition of Bite Size CPD, we continue our review of popular cloud solutions. This time, it's Microsoft OneDrive.

Using the Cloud with Google Drive - Episode 20

Using the Cloud with Google Drive – Episode 20

Qualifies for 8 CPD minutes, all of which qualify for Ethics. The Cloud has become essential for effective work. In this episode of Bite Size CPD, we examine one of the oldest and easiest solutions for basic remote storage: Google Drive.

Customer Relationship Management for Lawyers - Episode 18

Customer Relationship Management for Lawyers – Episode 18

Qualifies for 7 CPD minutes, all of which qualify for Ethics. Not only does good client relationship management lead to happier customers, it reduces complaints and negligence claims. This week's Bite Size CPD explains some of the basics of this core lawyer competency.

Recognizing & Preventing Internal Fraud - Episode 17

Recognizing & Preventing Internal Fraud – Episode 17

Qualifies for 8 CPD minutes, all of which qualify for Ethics. Criminals go where the money is, and that means law firms can be a target. In this episode of Bite Size CPD, we delve into finding and stopping insiders from taking your money

Starting Your Client Relationship Right - Episode 16

Starting Your Client Relationship Right – Episode 16

Qualifies for 8 CPD minutes, all of which qualify for Ethics. It's exciting to land a new client, but you can help your future self by employing good intake policies. Craig Zawada, Q.C. discusses a few of the important details, including retainer agreements, in this edition of Bite Size CPD.

One Thing You Must Do To Protect Your Practice - Episode 15

One Thing You Must Do To Protect Your Practice – Episode 15

Qualifies for 8 CPD minutes, all of which qualify for Ethics. We know, that's a click-bait title, but this is important. In this episode of Bite Size CPD, Craig Zawada, Q.C. explores the unexciting but mandatory task of data backups.

Upgrading Your Client Experience - Episode 14

Upgrading Your Client Experience – Episode 14

Qualifies for 9 CPD minutes, all of which qualify for Ethics. There isn't a more effective marketing technique for lawyers than word of mouth, but how do you get your clients to actively promote you? In this episode of Bite Size CPD, Craig Zawada, Q.C. explores the power of the Wow! experience.

Reminder Systems - Episode 13

Reminder Systems – Episode 13

Qualifies for 7 CPD minutes, all of which qualify for Ethics. Lawyers dread missing a deadline, or even just losing track of that need to be done. Reminder or diary systems are the solution. Whether you are setting up something new, or adjusting your current reminders, this episode of Bite Size CPD covers basic components that reminders should include.

Design Thinking for Lawyers - Episode 12

Design Thinking for Lawyers – Episode 12

Qualifies for 7 CPD minutes, all of which qualify for Ethics. The job of a lawyer is to solve problems. Design thinking is a powerful tool for finding solutions to tough challenges. In this episode of Bite Size CPD, Craig Zawada, Q.C. explains the process.

Using The Cloud - Episode 11

Using The Cloud – Episode 11

Qualifies for 7 CPD minutes, all of which qualify for Ethics. It's fortunate that the Cloud isn't off-limits for legal practice, since it provides many advantages. But lawyers must recognize the risks, and take steps to protect information stored there. Craig Zawada, Q.C. talks about some things to look out for in this week's Bite Size CPD.

Unique Selling Proposition - Episode 10

Unique Selling Proposition – Episode 10

Qualifies for 6 CPD minutes. It's an unappreciated reality, but clients need reasons to choose you over the competition. This episode of Bite Size CPD delves into the importance of distinguishing your practice from the ordinary.

Two Factor Authentication - Episode 9

Two Factor Authentication – Episode 9

Qualifies for 5 CPD minutes, all of which qualify for Ethics. Even if you use good passwords, there is a way of locking down your accounts even more. In this edition of Bite Size CPD, Craig Zawada, Q.C. discusses what 2FA is, and why it is so effective.

Built-in Document Management - Episode 8

Built-in Document Management – Episode 8

Qualifies for 10 CPD minutes, all of which qualify for Ethics. Good document management skills are a must for any lawyer. But dedicated systems can be costly or too complex. In this episode of Bite Size CPD, Craig Zawada Q.C. talks about some of the tools you might already have to handle simple management tasks.

Desktop Scanners - Episode 7

Desktop Scanners – Episode 7

Qualifies for 7 CPD minutes, all of which qualify for Ethics. If you are tired of hauling files and papers around, a desktop scanner can change your life. In this episode of Bite Size CPD, Craig Zawada, Q.C. explores why a scanner makes such a difference, and how you can automate the digitization of your documents.

Encryption - Episode 1

Encryption – Episode 1

Qualifies for 6 CPD minutes, all of which qualify for Ethics. Encryption Series Confidentiality is a concern of paramount importance for lawyers. Risk of exposure has increased significantly with the advent of technology and cloud services. As discussed in this series, encryption is one way to keep your information safe.

Encryption - Episode 3

Encryption – Episode 3

Qualifies for 6 CPD minutes, all of which qualify for Ethics Encryption Series Confidentiality is a concern of paramount importance for lawyers. Risk of exposure has increased significantly with the advent of technology and cloud services. As discussed in this series, encryption is one way to keep your information safe.

Encryption - Episode 2

Encryption – Episode 2

Qualifies for 8 CPD minutes, all of which qualify for Ethics Encryption Series Confidentiality is a concern of paramount importance for lawyers. Risk of exposure has increased significantly with the advent of technology and cloud services. As discussed in this series, encryption is one way to keep your information safe.

Marketing - Episode 4

Marketing – Episode 4

Qualifies for 9 CPD minutes. Marketing is crucial for a successful law practice. In this episode of Bite Size CPD, Craig Zawada, Q.C. discusses one of the key foundations of marketing: building your brand. Consistent branding helps develop new clients and support existing customers.

Ransomware - Episode 5

Ransomware – Episode 5

Qualifies for 8 CPD minutes, all of which qualify for Ethics. Ransomware continues to be one of the biggest security threats for every business, including law offices. In this episode of the Law Society’s Bite Size CPD series, Craig Zawada, Q.C. explores how ransomware is evolving, and measures which can reduce the risk.

Ergonomics - Episode 6

Ergonomics – Episode 6

Qualifies for 7 CPD minutes. A big part of success as a lawyer is taking care of your body so you can enjoy a long career. In this episode of Bite Size CPD, Craig Zawada, Q.C. discusses ergonomics, including tips to ensure your work environment is safe and productive.

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